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How Delibari worksFrom checkout to returns, in one motion.

Most shipping stacks are piles of tools: a checkout plugin here, a label printer there, a tracking page somewhere else. Delibari is one continuous system, from the first promise to the return to stock.

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A flow. The movement of one thing into the next, uninterrupted.

8stages, one system
15 minto first label (median)
1dashboard, no tab-switching

一The flow

Eight stages. One continuous motion.

Stage 01 · 自動 jidō

AI Autopilot — rules that learn.

The shipping rules you write are a baseline. Autopilot watches outcomes (cost, delays, claims, customer reviews) and suggests adjustments you approve in one click. Nothing changes without you.

Always a suggestion

Never an action: autopilot suggests, you decide.

Outcome-aware

Cost, delays, damage, refunds and satisfaction, not just labels printed.

Explainable

Every suggestion shows the data behind it.

Off by default

It only runs once you turn it on.

Stage 02 · 出発 shuppatsu

Checkout — the first promise.

A delivery option shown at checkout is a promise. Delibari makes sure every option you show is one you can keep: real rates, real cut-offs, real pickup points.

Continuously renegotiated rates

Our rates aim for the best prices on the market, or use your own contract. Either way, the price shown is the price you pay.

Pickup points

More than 400,000 points across Europe, on a map in your brand, with no redirect.

Cut-offs

“Order within 2h 14m for next-day delivery”, driven by your warehouse hours.

No-code rules

Hide DHL under €50, free shipping over €120, eco option first for Germany.

Stage 03 · 入荷 nyūka

Import — orders arrive, sorted.

Orders from every channel land in one queue, tagged, deduplicated and ready to pack. No CSV rituals, no tab-switching.

Connectors

Shopify and Adobe Commerce in one click, more platforms on the way.

Open API

Custom stack? Integration takes days, not months.

CSV, still

Because sometimes a spreadsheet is the right answer.

Verified addresses

Typos are caught before they become lost parcels.

Stage 04 · 手作り tezukuri

Pick & pack — one screen, one scanner.

This is Tezukuri: a packing tool designed around the gesture, not the interface. Your packers stop walking around with clipboards.

Chronological queue

Oldest cart on top: pack in the order orders came in.

Pick list

One walk for several orders; the scanner sorts them.

100% accuracy

With item-scan on, the wrong product cannot ship.

Included

In Nagare, Kiwa and Mugen. Discover Tezukuri

Stage 05 · 出荷 shukka

Shipping — labels, customs, pickups.

One print button. The right carrier, the right service and the right paperwork, applied automatically by your shipping rules, at the best available rate.

Shipping rules

“Under 2 kg and under €50 → Mondial Relay.” Set once, applied forever.

Bulk labels

500 labels in under 40 seconds.

Automatic customs

CN22 and CN23 generated from your product data, HS codes remembered.

Scheduled pickups

The carrier shows up at your dock, no phone calls.

Stage 06 · 報せ shirase

Notify — the post-purchase window.

Tracking emails are your second-best conversion moment. Branded pages, written in your voice, drive up to 4 times the clicks of a carrier page.

Branded tracking

Your domain, your fonts, your tone.

Email and SMS

Shipped, out for delivery, delivered, delayed.

18 languages

Messages translated automatically.

Promo slot

An upsell at the moment of highest anticipation.

Stage 07 · 管理 kanri

Manage — when things go sideways.

Some parcels are late, some are lost, a few get damaged. Delibari spots them before your customer does and opens the carrier claim in one click.

Proactive monitoring

Every parcel, every scan, every carrier. We see it before your inbox does.

One-click claims

Forms pre-filled, photos attached, sent.

Fewer “where is my order?” tickets

Your customers see what you see.

Stage 08 · 戻り modori

Returns — closing the loop.

A return is not a failure, it's stock coming home. The portal is self-service for your customer and silent for your team.

Self-service

Branded, on your domain, no account needed.

Upgrade exchanges

Customers exchange for a more expensive item and pay the difference on the spot: the return becomes a sale.

Back to stock

When the return is scanned, items go back into your inventory.

Your rules

By country, product or value. No returns on sale items? Your call.

二Impact

One system, three kinds of relief.

Warehouse and logistics

Fewer steps, fewer gestures, a calmer workshop.

  • 3 hours a day saved on label generation.
  • 0% picking errors with mandatory scanning.
  • A packer trained in 15 minutes.
  • Switch carriers without retraining the team.

Customer service

The “where is my order?” ticket becomes an extinct species.

  • Fewer tickets thanks to proactive notifications.
  • One inbox for every parcel and carrier.
  • Self-service returns.
  • One-click claims.

Marketing and brand

Post-purchase is no longer a dead zone: it's prime real estate.

  • Branded tracking pages: up to 4 times the clicks of a carrier page.
  • A third delivery option at checkout adds 2 to 5% conversion.
  • Eco badges, pickup points, countdowns, all on-brand.

三Getting started · 始め

15 minutes from sign-up to first label.

Four steps, no mandatory onboarding call. Our team is happy to walk you through a real setup.

  1. Step 01

    Connect your store

    Pick the connector and install it: orders start arriving within minutes. For a custom stack, the API and your developers close the loop in a few days.

  2. Step 02

    Add your brand

    Logo, colours, tone. The tracking page, emails and returns portal inherit them: one brand kit, every touchpoint.

  3. Step 03

    Print your first label

    With our negotiated rates or your own carrier contract. A label prints, a parcel ships, an email goes out. In that order.

  4. Step 04

    Automate and refine

    Shipping rules, tracking page, returns flow, email templates, webhooks. This is where Delibari becomes yours.

四One roof · 一つ屋根

Everything under one roof. Nothing gets lost.

You know the alternative: six tools, three exports, two spreadsheets and a Slack channel for emergencies. Delibari replaces them with one surface and one data model.

  • Shopify shipping app
  • Carrier portal 1
  • Carrier portal 2
  • Tracking page builder
  • Returns software
  • Customs spreadsheet
  • Customer service inbox
6 → 1tools consolidated
−73 %ops hours (median)
0CSV exports needed

五Demo

Pick a time. We'll show you the whole platform.

30 minutes with the team: an audit of your carriers and rates, a demo on your own routes, and an estimate of what shipping costs you today.

Ship with
Delibari.

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