Contact · humans, not a queueSay hello.
We'll say it back.
No lead-capture maze, no “your call is important to us”. A small team across Paris, Singapore, Kuala Lumpur and Shenzhen reads every message. Tell us what you ship, what's breaking, or what you'd like to build.
★★★★★
“Volumetric weight was blowing up our shipping costs on every order: we were paying for air. Since switching to Delibari, we've saved over 48% on shipping, while transforming the post-purchase experience for our customers.”
一Demo
Book your demo in 30 seconds.
During this 30-minute call:
- A free audit of your carriers and rates
- A live demo on your own routes
- A precise estimate of what you're losing on shipping
- A 14-day rollout plan
- Priority access to our launch pricing
- No commitment, no pressure
二Or write here
One message, straight to the right person.
Every message is routed to the right person on arrival, not to a shared queue.
01 · Sales
Talk to sales
A new brand, switching providers, or just a question about volumes. A demo takes 25 minutes.
sales@delibari.coReply in under 30 minutes02 · Customers
Need a hand?
A stuck shipment, a carrier claim, an integration or an invoice. The same people who built the product answer.
help@delibari.co24/7 on-call03 · Press and partnerships
Write a story
Journalists, analysts, carriers and studios who want to build something together. Press kit on request.
press@delibari.co三The bench
The people you'll talk to.
No outsourced sales reps, no outsourced first line. Write to any of them directly.
四Our offices
Paris, Singapore, Kuala Lumpur, Shenzhen.
Paris
63 rue de Cléry75002 Paris, France
Mon–Fri · 9am–7pm CET
Singapore
Delibari Pte. Ltd.68 Circular Road, #02-01
Singapore 049422, Singapore
Kuala Lumpur
Bangsar, Jalan Maarof59000 Kuala Lumpur, Malaysia
Mon–Fri · 9am–6pm MYT
Shenzhen
Futian District518000 Shenzhen, China
Mon–Fri · 9am–6pm CST
五Before you write
Quick questions.
How fast will I actually hear back?
Sales enquiries get a reply in under 30 minutes. For customers, an on-call team answers 24 hours a day, 7 days a week.
Do you work with brands under 1,000 orders a month?
Yes, and it's our favourite segment. No minimums, no setup fee: the Hajime plan is designed for exactly this volume.
How long does it take to switch from another provider?
About an hour. We mirror your setup, connect your carriers and switch your orders over. You never stop shipping.
What if my question isn't sales or technical?
For hiring, write to jobs@delibari.co. For anything else, hello@delibari.co lands on the founders' desk. Both are read.
Ship with
Delibari.